🔹 Job Summary

The Telecaller will be responsible for handling outbound and inbound calls to Schools/ITI’s, promoting the NASSCOM project, collecting required information, supporting student enrolments, and ensuring smooth coordination with institutions. The role focuses on telephonic communication and target-based enrolment support.

🔹 Key Responsibilities

• Make outbound calls to Schools/ITI’s as per calling database

• Explain NASSCOM project details, features & benefits

• Support student enrolment through telephonic coordination

• Collect and verify information & documents over calls

• Schedule follow-ups and maintain call records

• Coordinate with field & internal teams for enrolment support

• Achieve daily/weekly/monthly calling and enrolment targets

• Prepare call reports and update CRM/MIS regularly

• Ensure compliance with company calling protocols

🔹 Requirements & Qualifications

• Minimum qualification: 10+2 / Graduate (preferred)

• Experience in telecalling, sales, or customer support is an advantage

• Good communication skills in Hindi (local language preferred)

• Ability to handle targets and follow-ups

• Basic knowledge of computers and calling systems