Role Overview:
We are seeking smart, well-presented hospitality professionals with an IHM background to deliver exceptional personalized service in ultra-luxury hotels, resorts, and for HNI clients.
Key Responsibilities:
- Provide personalized butler services to guests and HNI clients.
- Manage guest preferences, requests, and special requirements.
- Assist with check-in/check-out processes and guest engagement.
- Coordinate with F&B, housekeeping, and front office for seamless service.
- Ensure adherence to luxury service standards at all times.
- Handle luggage, room dining setup, and guest amenities.
- Maintain confidentiality and demonstrate impeccable grooming and etiquette.
Qualifications & Experience:
- Graduate/Diploma in IHM/HM.
- Minimum 1–2 years of experience for Diploma holders.
- Graduates with 22 weeks/6 months Industrial Training may apply.
- Prior experience in 5-star properties is highly preferred.