1. Employer Outreach & Onboarding

• Connect with new employers from the assigned database and explain the Just Job portal and its benefits.
• Guide employers through the registration and onboarding process.
• Conduct welcome calls and warm introductions as per the process.
• Schedule and conduct virtual training sessions to explain platform functionalities and best practices.

2. Account Verification & Quality Checks

·        Verify employer details including company URL, official email ID, and registration validity as per SOP.

·        Conduct telephonic verification to confirm employer identity and authenticity.

·        Ensure all verification, documentation, and compliance steps are completed before activation.

3. Engagement & Support

·        Serve as the primary point of contact for onboarded employers.

·        Assist employers with job posting, ATS usage, candidate management, and resolve any operational queries.

·        Provide personalized support to ensure smooth platform usage and satisfaction.

4. Upselling & Subscription Promotion

·        Understand employer needs and promote relevant subscription plans and value-added services.

·        Persuasively communicate product benefits to drive conversions and subscription upgrades.

5. Job Posting Review & Coordination

·        Review employer job postings for accuracy, compliance, and platform guidelines.

·        Coordinate corrections and communication if job posts need revision.

·        Ensure timely approval and publication of valid job postings.

6. Feedback & Relationship Management

·        Conduct periodic follow-up and feedback calls with employers to understand their experience.

·        Share insights and feedback reports with the internal team for continuous improvement.

·        Address issues related to low applications by coordinating with internal sourcing teams (Mass email, Recruiter-on-Demand, etc.).

7. Reporting & Documentation

·        Maintain daily productivity trackers (calls, connections, onboarding, conversions).

·        Update employer details, call logs, and outcomes in the system.

·        Share daily/weekly reports of outreach performance and onboarding status.