Job Description for Immigration & Administrative Assistant
Location: Remote (Work from Home)
Time Zone: Canada & US working hours
Employment Type: Full-Time
Compensation: Based on experience
Reports To: RCIC / Business Lead
About the Role
We are seeking a highly motivated Immigration & Administrative Assistant to join our team. In this role, you will provide critical support to an RCIC-led immigration practice while also managing a variety of administrative and operational tasks. The ideal candidate is detail-oriented, organized, and able to balance multiple priorities in a professional and confidential manner.
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Key Responsibilities
Immigration Support
• Prepare and review immigration applications, supporting documentation, and forms.
• Maintain and update client files, ensuring accuracy and adherence to deadlines.
• Communicate with clients to collect necessary information and provide regular updates on case progress.
• Research immigration programs, requirements, and regulatory changes as needed.
• Safeguard all client information in compliance with privacy and regulatory standards.
Administrative & Business Support
• Manage day-to-day administrative tasks including scheduling, email correspondence, and document preparation.
• Assist with bookkeeping activities such as expense tracking, invoice preparation, payroll support, and record management.
• Coordinate projects, track timelines, and ensure timely follow-ups.
• Conduct research to support business operations, including vendors, suppliers, and process improvements.
• Draft reports, summaries, and spreadsheets for internal use.
• Provide additional administrative support to ensure smooth business operations.
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Qualifications
• Minimum 2 years of experience in relevant field.
• Experience in immigration, legal, or administrative support (preferred).
• Exceptional attention to detail with the ability to handle sensitive information discreetly.
• Strong organizational and time management skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite and Google Workspace.
• Familiarity with bookkeeping or accounting processes.
• Knowledge of the Federal Government Immigration Portal (an asset).
• Strong research skills with the ability to present findings clearly.