Job Title: Technical Assistant
Location: Barasat, Dumdum & Birati – Kolkata
Job Type: Full-Time | Field-Based Role
Key Responsibilities:
Perform installation and de-installation of broadband systems and associated networking cables at customer premises.
Ensure proper setup, testing, and activation of the broadband connection.
Troubleshoot and resolve connectivity or equipment-related issues at customer sites.
Maintain accurate work documentation and customer feedback forms.
Coordinate with the control room/central support team for daily assignments and customer visits.
Ensure minimal downtime and high customer satisfaction.
Handle basic equipment maintenance and replacements as needed.
Follow safety and company guidelines while working on rooftops, poles, or underground cabling if required.
Desired Candidate Profile:
Minimum 10th pass; ITI/Diploma in Electronics, Electrical, or related field preferred.
0–1 years of experience in broadband or cable installation/service.
Should be comfortable with fieldwork and local travel in the Barasat, Dumdum, and Birati areas.
Basic understanding of network devices (modems, routers, LAN cables, etc.)
Must own a bike/scooter with a valid driving license (preferred but not mandatory).
Good communication skills and customer-handling ability.
Salary & Benefits:
Monthly CTC: ₹12,000 – ₹14,000 (based on experience)
Travel Allowance + Incentives based on performance
Company-provided tools and equipment
PF, ESIC & Other statutory benefits
Working Days & Timing: