Candidates required with good communication & convincing skills in English or Bengali & knowledge of E-mail & MS-Excel.
Responsibilities –
-Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company
-Ask questions to understand customer requirements and close sales
-Direct prospects to the field sales team when needed
-Enter and update customer information in the database
-Take and process orders in an accurate manner
-Handle grievances to preserve the company’s reputation
-Keep records of calls and sales and note useful information