Purpose
Implement and Monitor strategies & policies to achieve targeted sales, TP and improve market share of
Technical Foam on a sustainable basis. Strategically add customers to achieve business objectives while maintaining customer relationships.
Key Activities
PROFITABLE GROWTH
Implement sales plan and ensure achievement of RCV & TP targets in Technical Foam Segment.
Identify and increase sales of High TP products.
Prospect & identify opportunities and convert them into business.
Actively follow current industry trends, market and competitors’ activities and use them to rationalize product portfolio & new product development.
MARKET DEVELOPMENT & PENETRATION
Implement strategies for enhancing market share.
Participate in local exhibitions & fairs.
Survey markets for potential clients at regular interval, identify new customer or new foam applications.
Work closely with Manufacturing to understand and develop product line
extensions or new product lines.
CUSTOMER SATISFACTION
Maintain and enhance relationship with customers by providing support, information, and guidance.
Visit existing customer to strengthen relationship.
Ensure timely end customer complaint redressal.
COLLECTIONS
Ensure that payments are received timely from the customers.
Ensure compliance to Statutory requirement of Sales tax and other Govt bodies such as “C” forms, etc.
Working Relation
Close relationship with Peers to have a better understanding of Industry.
Close relationship with R & D Department to ensure better understanding and smooth introduction / changes product portfolio for technical customers.
Work closely with Customers to understand and develop product line extensions or new product lines.