JOB DESCRIPTION:-

·         Qualification: Must be a Graduate.

·         Language Proficiency: He/she should be at least fluent in native languages i.e., if a Call Centre is to be setup in a state like Kerala. Then, the candidate must know Local                    Language.

·         Experience: He must possess prior experience of Call Centre Operations and Management.

·         Age: He/she must be above 21 and under 35 Years old.

·         Candidate must be proficient in MS Excel. Good to Have: - He/she should have a work experience of minimum 2 years.

·         Any other additional languages like English etc. apart from the Native language is good to have.

·         Candidate should have a prior background as Team Lead in Customer Support, Sales or Call Centre.