JOB DESCRIPTION:-
· Qualification: Must be a Graduate.
· Language Proficiency: He/she should be at least fluent in native languages i.e., if a Call Centre is to be setup in a state like Kerala. Then, the candidate must know Malayalam.
· Experience: He must possess prior experience of Call Centre Operations and Management.
· Age: He/she must be above 21 and under 35 Years old.
· Candidate must be proficient in MS Excel. Good to Have: - He/she should have a work experience of minimum 2 years.
· Any other additional languages like English etc. apart from the Native language is good to have.
· Candidate should have a prior background as Team Lead in Customer Support, Sales or Call Centre.