Sodexo is a French food services and facilities management company headquartered in the Paris suburb of Issy-les-Moulineaux. It has 412,088 employees as of 2021, operates in 55 countries and serves 100 million customers on a daily basis.
Role Description:
Responsible for delivery of services with the satisfaction of customer and client
Key Responsibilities
- To report for duties well-groomed and in proper uniform (Haircut, Nails, Uniform, Shoes, Pad, pencil etc.)
- Attend briefing before start of shift and debriefing at the end of shift
- Check the menu and note special instructions from the supervisor at the beginning of the day
- To do all ‘mis end place’ correctly before the service time to ensure agreed standards of service
- Provide food and beverage services in a proper manner
- Speak in a empathetic tone and communicate all information to his supervisor
- Keep track of all food services made during his shift by maintaining proper service delivery and clearance records at the site
- Maintain a clean and neat work environment
- Take proper handover at beginning of shift and give correct handover before leaving (including service and clearance cards)
- Ensure proper mis-end-place, and see that clean, dry and proper equipment is used as per the SOP laid down
- Any other duty as instructed by his immediate Supervisor/Manager from time to time
Key Competencies:
- Previous food handling experience in a corporate environment
- Excellent grooming and personal presentation
- Good communicator, friendly and receptive to client’s needs
- Customer service orientation
- Punctuality and accurate time keeping
- Ability to work unsupervised and show initiative
- Ability to work as part of a team