Sr. Manager, Recruitment Process Outsourcing (RPO)
Vision India Services Pvt. Ltd. | Noida
Role purpose : Lead Recruitment Process Outsourcing (RPO) delivery for client accounts across IT and professional, manufacturing, and technical hiring. Own the agreed recruitment process from understanding the client’s hiring needs to ensuring candidates join. Build and manage the delivery team, meet hiring commitments, and improve how each account recruits.
Key responsibilities
- Plan hiring delivery. Work with client HR teams and hiring managers to understand role requirements, hiring volumes and priorities. Translate each mandate into a delivery plan with timelines, sourcing channels and recruiter allocation.
- Manage the recruitment process. Oversee sourcing, screening, interview coordination, offer follow-up and joining. Build candidate pipelines through JustJob, job boards, LinkedIn and referrals, based on the roles being hired.
- Lead and develop the team. Set recruiter targets, review pipeline progress, and coach team members on screening quality, candidate engagement and follow-through. Adjust team capacity as hiring demand changes.
- Own client communication. Lead regular delivery reviews, share recruitment dashboards, and resolve escalations. Flag risks such as delayed interview feedback, thin candidate pipelines and likely offer dropouts, with a clear recovery plan.
- Improve delivery performance. Use recruitment data to identify where candidates drop out or hiring slows down. Improve workflows, reporting accuracy and candidate experience across accounts.
Success measures : Hiring targets met, time-to-fill, adherence to agreed service levels, offer-to-joining conversion, recruiter productivity and client satisfaction.
Candidate profile
- 8+ years in recruitment, including 3+ years leading recruitment teams and managing client-facing RPO or large-scale hiring mandates.
- Experience managing multiple hiring mandates, leading client reviews and resolving delivery escalations.
- Hands-on experience with applicant tracking systems and recruitment dashboards. Exposure to both professional and volume hiring is preferred.