Role Overview
We are looking for a result-oriented and customer-focused Closing Manager to drive site conversions, manage the
sales closure cycle and maximize revenue for an assigned mandate real estate project. The role will own the
customer journey from qualified site visit through negotiation, booking and closure, while working closely with the
Sourcing Team and Site Leadership.
Key Responsibilities
• Drive sales closures and revenue achievement for the assigned mandate project.
• Manage the complete customer conversion journey from site visit to booking and closure.
• Conduct effective project presentations, need analysis, negotiations and objection handling.
• Understand customer requirements, budget, preferences and purchase intent to recommend suitable inventory.
• Maintain a strong follow-up pipeline and ensure timely movement of prospects across sales stages.
• Work closely with Sourcing Managers and Relationship Managers to maximize lead-to-site-visit and
site-visit-to-booking conversion.
• Build strong relationships with prospects and existing customers to drive referrals and repeat business.
• Coordinate with the Site Head, channel partners, developer sales teams and internal stakeholders for smooth
closure.
• Maintain accurate CRM updates, sales reports, follow-up records and booking documentation.
• Track inventory, pricing, schemes, payment plans and project USPs to communicate accurate information to
customers.
• Handle negotiations within approved commercial guidelines and drive customers toward closure.
• Ensure adherence to ANAROCK processes, sales governance, compliance and customer experience
standards.
• Achieve monthly and quarterly sales, booking and revenue targets.
Key Performance Indicators
• Monthly bookings and revenue achievement
• Site visit-to-booking conversion
• Lead-to-booking conversion
• Average sales value and productivity
• Follow-up and active pipeline management
• Customer experience and referral generation
• CRM and process compliance
• Channel partner / sourcing team conversion contribution
Candidate Profile
• 4+ years of experience in residential real estate sales, preferably in mandate projects or premium residential
projects.
• Strong track record of handling customer closures and achieving sales targets.
• Strong knowledge of the local real estate market and customer buying behaviour.
• Excellent communication, negotiation, presentation and objection-handling skills.
• Ability to manage high-value customers and complex sales conversations.
• Strong commercial understanding with a result-oriented and ownership-driven approach.
• Ability to work collaboratively with sourcing, sales and project stakeholders.
• Good working knowledge of CRM systems and sales reporting.
• Candidates currently working as Closing Manager, Sales Manager, Senior Relationship Manager or equivalent
roles will be preferred.
Core Competencies
Sales Closure | Negotiation | Customer Relationship Management | Revenue Ownership | Pipeline
Management | Objection Handling | Real Estate Market Knowledge | Execution Excellence
Why Join ANAROCK?
• Opportunity to work on high-value mandate real estate projects.
• Exposure to a performance-driven residential sales environment.
• Opportunity to build strong customer and market relationships.
• Career growth through exposure to large-scale real estate mandates and sales leadership