Job Title :EXECUTIVE
Role and Responsibilities-
Customer Engagement: Showroom par aane wale grahakon ka swagat karna aur unhe Hero MotoCorp ke do-pahiya vahanon (Bikes & Scooters) ke features, pricing aur offers ke baare mein jankari dena.
Test Rides & Lead Generation: Grahakon ko test ride provide karna aur potential leads ko follow-up ke zariye convert karna.
Documentation & Booking: Vehicle booking, finance plans (EMI Options), insurance, aur vehicle registration (RTO) ke documents handle karna.
Target Achievement: Monthly sales targets ko pura karna aur customer satisfaction maintain rakhna.
Customer Receiving: Service center par aane wale do-pahiya vahan malikon se milna aur unki vehicle issues ko dhyan se sunna.
Job Card Creation: Vehicle ki janch karke sahi Job Card tayar karna, estimated repair cost aur delivery time bataa.
Coordination: Service mechanics aur technicians ke saath samanyay (coordination) banakar kam ko samay par pura karvana.
Quality Check & Delivery: Service ke baad vehicle ki quality check karna aur grahak ko delivery ke waqt bil samjhakar gadi hand over karna.