Job Description – Service Engineer
We are looking for a Service Engineer to join our team and handle installation, servicing, troubleshooting, and customer support for electronic weighbridges and related automation systems. The ideal candidate should have basic electrical/mechanical knowledge, a hands-on approach to problem-solving, and be willing to travel to customer sites.
Key Responsibilities
- Install, commission, service, and maintain electronic weighbridges at customer sites.
- Conduct regular site visits, maintenance, inspection, and servicing as required.
- Diagnose and troubleshoot electrical and mechanical issues in weighbridge systems.
- Perform fault finding, repair, calibration, and maintenance of electronic weighbridge equipment.
- Provide on-site and online software support to customers.
- Install, configure, and troubleshoot automation systems.
- Install and service boom barriers and RFID card readers.
- Provide prompt and professional customer support and field service.
- Coordinate with customers to understand service requirements and resolve technical issues efficiently.
- Maintain a cordial and professional relationship with customers.
- Prepare service reports and maintain records of site visits, repairs, and maintenance activities.
- Follow company safety procedures and ensure quality standards are maintained during service work.
Requirements
- Basic knowledge of electrical and mechanical systems.
- Basic troubleshooting and problem-solving skills.
- Willingness to travel extensively for field service and customer visits.
- Good communication and interpersonal skills.
- Hardworking, responsible, and customer-oriented attitude.
- Ability to work independently as well as part of a team.
- Freshers and experienced candidates can apply.
Preferred Skills
- Diploma/ITI/Degree in Electrical, Electronics, Mechanical, Instrumentation, or a related field.
- Experience with electronic weighbridges, automation, RFID systems, or boom barriers will be an added advantage.
- Basic computer and software troubleshooting knowledge.