Job Title: After-Sales Service Technician
About NeoMotion
NeoMotion aspires to bring a paradigm shift in the quality of life of people with different abilities. It develops product based solutions like wheelchairs, scooters, etc. to enable customers to experience life to the fullest.
Job Summary
Our user-centric-design driven team is looking for an executive who can be at service to our customer. The After-Sales Service Technician role is a responsibility of ensuring the challenges faced by our customer in their daily life gets resolved promptly.
Job Responsibility
1. Travel to customer locations within your region and provide door step repair solutions
2. Issue Identification, validation and resolution selection from standard solutions.
3. Manage the spare parts and inventory for your location and coordinate with various stakeholders for timely procurement and return of spare parts
4. Organize, conduct and provide services at service camps within your region.
5. Daily issue closure and reporting to management on a daily basis
Expected Skills
1. Computer Knowledge - Microsoft Excel
2. Knowledge of two-wheeler repair, e-bike repair is a plus
3. Willingness to travel to different locations within the country on an everyday basis.
4. Proficiency in English Speaking / Writing / Reading
5. Can speak multiple languages (apart from English)
Qualification: 12th/ITI
Experience
1. 0-2 years of experience
2. Freshers are can also apply
Location & Timings
1. Chikka Banaswadi, Bengaluru
2.Office Hours: 9:30 to 6:00 pm
3. Working Days: Monday to Saturday
4. Salary: 18,000 to 23,000 CTC
Benefits
1. PF
2. ESI
3. Travel & Food reimbursement during official visits