We are looking for a courteous, well-presented, and customer-oriented Front Office Executive to manage the reception area and ensure a positive experience for all visitors and customers.
Key Responsibilities
- Welcome and greet customers, visitors, and guests in a friendly and professional manner.
- Maintain the visitor register and record visitor details accurately.
- Answer incoming phone calls and transfer them to the concerned department.
- Make outgoing customer calls for follow-ups, appointment confirmations, and customer support.
- Respond to customer inquiries and provide basic information about the organization's services.
- Maintain the reception area in a clean, organized, and professional manner.
- Coordinate with internal departments to assist visitors and customers.
- Handle incoming couriers, documents, and correspondence.
- Maintain confidentiality of customer and company information.
- Perform other front office and administrative duties as assigned.
Qualifications
- Intermediate, Diploma, or Any Graduate.
- Freshers and experienced candidates are welcome to apply.
Skills Required
- Good communication skills in English, Telugu, and Hindi (preferred).
- Basic computer knowledge (MS Office, Email, and Internet).
- Pleasant personality with excellent customer service skills.
- Good telephone etiquette and interpersonal skills.
- Ability to multitask and work in a team environment.