3. Quality Manager

Experience Level: Mid-level (8+ years)

CTC: 9 to 12 LPA (Inclusive 10% performance linked bonus)

Job Purpose

To lead and manage the plant's quality function, ensuring products meet customer, regulatory, and internal specifications, while driving continuous improvement in processes, reducing defects/rework, and maintaining certifications (ISO 9001, IATF 16949 if applicable, or other relevant standards).

Key Responsibilities

1. Quality Systems & Compliance

·       Establish, implement, and maintain the Quality Management System (QMS) in line with ISO 9001 / relevant industry standards.

·       Ensure compliance with customer-specific requirements, statutory, and regulatory standards (BIS, ASTM, EN, ASME, API, etc. as applicable).

·       Lead internal, customer, and third-party audits; drive closure of non-conformances (NCs) and CAPAs.

2. Incoming, In-process & Final Inspection

·       Oversee raw material inspection (steel billets, plates, coils, alloys, castings, forgings) against material test certificates (MTC) and specifications.

·       Monitor in-process quality checks across melting, rolling, forging, fabrication, machining, welding, and heat treatment stages.

·       Ensure final product inspection, dimensional checks, and testing (mechanical, chemical, NDT) before dispatch.

3. Testing & Metallurgical Lab Management

·       Manage the quality/metallurgical lab — chemical composition analysis (spectrometer), mechanical testing (tensile, hardness, impact), and NDT (UT, RT, MPI, DPI).

·       Ensure calibration of testing/measuring equipment as per NABL or equivalent standards.

4. Non-Conformance & Root Cause Analysis

·       Investigate customer complaints, in-house rejections, and process deviations using RCA tools (5-Why, Fishbone, 8D).

·       Drive corrective and preventive actions (CAPA) and monitor effectiveness.

5. Vendor & Supplier Quality

·       Conduct supplier/vendor audits and qualify new vendors.

·       Monitor incoming material quality trends and drive supplier improvement plans.

6. Continuous Improvement

·       Lead Six Sigma / Kaizen / Lean initiatives to reduce defects, rework, and scrap.

·       Drive cost of poor quality (COPQ) reduction initiatives.

·       Benchmark quality KPIs and drive process capability improvements (Cpk/Ppk).

7. Documentation & Reporting

·       Maintain quality records, inspection reports, test certificates, and traceability documentation.

·       Prepare and present quality performance dashboards/MIS to management (defect rates, customer complaints, audit scores, first-pass yield).

8. Team Leadership

·       Lead, train, and mentor the QA/QC team including inspectors, NDT technicians, and lab personnel.

·       Foster a quality-first culture across production and engineering teams.

9. Customer Interface

·       Handle customer quality audits, complaints, and approvals (PPAP/APQP if applicable to engineered products).

·       Ensure timely submission of test certificates, inspection reports, and third-party inspection (TPI) coordination (e.g., Lloyd's, SGS, BV, TUV).

Key Skills & Competencies

·       Strong knowledge of steel/metallurgical processes (melting, casting, rolling, forging, welding, heat treatment)

·       Proficiency in quality tools: SPC, FMEA, 8D, RCA, MSA

·       Familiarity with NDT methods and standards

·       ISO 9001 Lead Auditor certification (preferred)

·       Strong analytical, leadership, and communication skills

·       Working knowledge of ERP/QMS software

Qualifications & Experience

·       Education: B.Tech/B.E. in Metallurgy, Mechanical, or Industrial Engineering (M.Tech preferred)

·       Experience: 8+ years in quality functions within steel/heavy engineering/foundry/forging industry, with at least 3 years in a managerial role

·       Certifications (preferred): ISO 9001 Lead Auditor, Six Sigma Green/Black Belt, NDT Level II