Key Responsibilities

• Conduct field quality inspections of smart meter installations to ensure compliance with project standards and utility guidelines.
• Verify proper installation, wiring, sealing, earthing, meter mounting, and communication module connectivity.
• Perform quality audits on installation teams and subcontractors to ensure adherence to Standard Operating Procedures (SOPs).
• Identify installation defects, non-conformities, and safety issues, and ensure timely corrective and preventive actions.
• Validate meter commissioning, communication performance, and integration with the Head-End System (HES) and Meter Data Management System (MDMS).
• Ensure compliance with safety regulations, quality standards, and statutory requirements during field activities.
• Maintain inspection reports, audit records, quality checklists, and daily progress reports.
• Coordinate with project managers, site engineers, installation teams, and utility representatives to resolve quality-related issues.
• Monitor workmanship and ensure installation activities meet contractual quality requirements.
• Conduct random field inspections and post-installation verification to maintain project quality.
• Investigate customer complaints related to meter installation quality and recommend corrective actions.
• Support root cause analysis (RCA) for recurring field issues and implement quality improvement initiatives.
• Train and guide installation technicians on quality standards, best practices, and safety requirements.
• Track quality KPIs, defect trends, and audit findings, and prepare periodic quality reports for management.
• Ensure all project documentation, test records, and quality certifications are accurately maintained.

Required Skills

• Knowledge of smart metering systems, AMI/AMR, and meter communication technologies.
• Understanding of electrical installations, LT distribution systems, and metering standards.
• Familiarity with IS standards, utility specifications, and quality management systems.
• Strong auditing, inspection, and reporting skills.
• Good analytical, problem-solving, and communication abilities.
• Proficiency in MS Excel, MS Office, and mobile field inspection applications.
• Willingness to travel extensively to project sites.