We are seeking an experienced and dedicated Vocational Trainer – Office Assistant to join our team. The trainer will be responsible for teaching, mentoring, and preparing trainees/students in essential office management practices, secretarial skills, and administrative workflows, ensuring they meet industry standards and become career-ready.
Locations - Auraiya, Azamgarh, Deoria, Fatehpur, Firozabad, Hardoi, Hathras, Maharajganj, Mau, Rampur, Sambhal, Siddharthnagar, Sitapur, Sultanpur, Unnao, Varanasi
Key Responsibilities
Training & Delivery: Deliver theoretical knowledge and practical training on office management, standard operational workflows, and corporate administrative procedures.
Technical Training: Conduct hands-on training sessions on core office software (MS Office/Google Workspace: Word, Excel, PowerPoint), data entry protocols, e-filing, and modern office machinery (printers, scanners, fax machines).
Communication & Etiquette: Train students on essential business communication skills, corporate email writing, telephone etiquette, and visitor reception management.
Assessment & Evaluation: Evaluate trainees' progress through regular tests, practical projects, viva-voce, and mock drills, providing structured feedback for continuous improvement.
Content Management: Create, customize, and update high-quality training materials, instructional handouts, and lesson plans in line with the established curriculum.
Liaison & Placement Support: Collaborate with standard administrative departments to align the training with actual market requirements, helping students secure corporate internships or placements.
Mentorship: Provide guidance on workplace discipline, time management, problem-solving skills, and professional resume building.
Key Skills & Competencies
Deep understanding of administrative processes, bookkeeping basics, filing systems, and record management.
High proficiency in computer applications, specifically spreadsheets (Advanced Excel features like formulas, formatting) and document generation.
Excellent communication, instructional, and classroom management skills.
Ability to break down complex professional workflows into easy-to-learn modules for students.
Eligibility Criteria
1. Educational Qualification
Candidates must possess at least 50% marks in any of the following degrees from a recognized university or institution:
2. Required Experience
Aligarh, Uttar Pradesh, India
Vocational Trainer - Retail
Retail Store
Operations Assistant : Graduate or Diploma in Retail Management, P.G. Diploma in Marketing with
at least 50% marks and 1 year teaching / work experience. Preference given to
higher education with MBA (Retail Marketing) and/ or PG Diploma in Retail
Management.
Here is the professionally structured Job Description (JD) for the Vocational Trainer – Retail (Retail Store Operations Assistant) position, matching your required qualification criteria and structural format.
Job Description: Vocational Trainer – Retail
Job Overview
We are seeking an experienced and industry-savvy Vocational Trainer – Retail to join our team. The trainer will be responsible for preparing, instructing, and mentoring students to become highly proficient Retail Store Operations Assistants, bridging the gap between theoretical knowledge and real-world storefront operations.
Key Responsibilities
Training & Delivery: Train trainees/students on core retail concepts, storefront management, inventory tracking, visual merchandising, and billing operations.
Customer Service Excellence: Teach customer engagement strategies, relationship management, grievance handling, and upselling/cross-selling techniques.
Practical Training: Conduct practical simulations, role-plays (mock selling), cash register handling, stock auditing, and computer-aided retail system demonstrations.
Curriculum Development: Create, adapt, and update industry-relevant training materials, manuals, presentations, and daily lesson plans.
Assessment & Progress Tracking: Evaluate student performance through structured theory exams, practical shop-floor mock tests, and continuous feedback loops.
Industry Collaboration: Connect with local retail enterprises, supermarkets, and showrooms to facilitate student field visits, guest lectures, and corporate exposure.
Career Mentorship: Guide trainees on industry workplace etiquette, groom them for retail floor dynamics, and assist with mock interviews and placement preparation.
Key Skills & Competencies
Strong knowledge of store operations, supply chain basics, logistics, and visual merchandising.
Excellent verbal communication, interpersonal, and persuasive selling skills.
Proficient in Point of Sale (POS) billing software and basic computer applications (MS Excel/Word).
Robust problem-solving, team handling, and operational coordination skills.
Eligibility Criteria
1. Educational Qualification
Candidates must hold any of the following qualifications from a recognized university or institution with at least 50% marks: