We are looking for a motivated and result-oriented Collection Telecaller to manage overdue accounts and ensure timely collection of payments. The candidate will be responsible for contacting customers via phone calls and reminding them of pending dues while maintaining a professional and polite approach.

Key Responsibilities:

• Contact customers to inform them about overdue payments.
• Follow up with customers for timely collection of outstanding dues.
• Negotiate payment plans and deadlines.
• Maintain accurate records of calls and customer interactions.
• Update payment details in the system.
• Resolve customer queries related to payments.
• Escalate unresolved or complex cases to the supervisor.
• Achieve monthly collection targets.

Required Skills:

• Good communication and convincing skills.
• Strong negotiation ability.
• Basic computer knowledge (MS Office, CRM tools).
• Ability to handle pressure and meet targets.                                                                                                                                                                                                  

Required Experience - 0 to 2                                                                                                                                                        

Salary Range - 12,000 to 14,000