We are looking for a Customer Care Executive to handle customer queries, provide support, and ensure a smooth customer experience. The ideal candidate should have excellent communication skills, patience, and a customer-first mindset.

KEY RESPONSIBILITIES

Handle inbound and outbound customer calls, emails, or chats
Resolve customer complaints and provide appropriate solutions
Maintain records of customer interactions and transactions
Follow up with customers to ensure issue resolution
Provide accurate information about products/services
Escalate complex issues to the relevant department
Maintain a positive and professional attitude toward customers

KEY REQUIREMENT

Strong verbal and written communication skills
Good problem-solving abilities
Basic computer knowledge (MS Office, CRM tools)
Ability to handle pressure and manage time effectively
Active listening and interpersonal skills
Minimum qualification: 12th pass / Graduate (preferred)

Why Join us?

Competitive pay
Exciting opportunity to be part of high paced start-up.
Great work culture.
Health benefits
Flexible work timings

Pay: ₹20,000.00 - ₹24,000.00 per month

Benefits:

Health insurance
Paid sick time
Paid time off
Provident Fund

Work Location: Hyderabad Only