Job Summary

We are seeking a skilled and customer-focused Printer Service Engineer to install, maintain, troubleshoot, and repair printers and multifunction devices at customer locations. The ideal candidate should have hands-on experience with  photocopiers, and multifunction devices.

Key Responsibilities

• Install, configure, and  copiers, and multifunction devices.
• Diagnose and resolve hardware, software, network, and connectivity issues.
• Perform preventive maintenance and routine servicing of printers.
• Replace defective parts such as fusers, rollers, drums, power supplies, and formatter boards.
• Attend customer service calls and provide timely resolutions.
• Maintain service records, job reports, and spare parts inventory.
• Coordinate with customers regarding service schedules and machine status.
• Provide technical support and basic user training when required.

Required Qualifications

• Diploma or ITI in Electronics, Electrical, Computer Hardware, or a related field.
• Relevant certification in printer or office automation equipment is an advantage.

Required Skills

• Knowledge of printer hardware and troubleshooting.
• Understanding of networking concepts, TCP/IP, and printer connectivity.
• Experience with  multifunction devices, and photocopiers.
• Ability to read technical manuals and service documentation.
• Ability to work independently and manage field service calls.

Experience

• 1–5 years of experience in printer servicing and maintenance.
• Experience with brands such as HP, Canon Kyocera or Konica Minolta is preferred.

Job Location

Field Service / On-site Customer Support

Salary

For Fresher -12k-15k.
For Experience of
Minimum 2 Years - 18k
For 2 years to 5 years - 25k
For 5 years to 10 years - 35k
More than 10 Years - 45k