Job Description: Manager – HR & Admin

Company: North Star Techno Services Pvt. Ltd. (www.nstspl.in ): North Star is a PAN-India engineering, construction and infrastructure company, serving 30+ customers across Hydrocarbon, Infrastructure, Power and Telecom. With end-to-end “design to deliver” capabilities, we execute turnkey projects and O&M, backed by digitalization, mechanization and rapid mobilization of skilled crews to deliver at speed, scale and quality. Headquartered in Noida (Delhi NCR), North Star is ISO 9001 & OHSAS-certified, committed to safe, reliable and cost-effective services.

Location: Noida / Vasudevpur Chaputa, Hajipur, Bihar
Reporting to: Head – Group HR Head
Employment Type: Full-time

Role Purpose

Own end-to-end HR and Admin/Facilities, ensuring compliant HR operations, strong site discipline, and safe, cost-effective transportation management across offices and project locations.

Key Responsibilities

1) HR Operations (End-to-End)

• Manage employee lifecycle: hiring coordination, onboarding, documentation, confirmation, transfers, exits, F&F.
• Drive HR operations: HRIS/employee master, attendance & leave governance, letters/policies, grievances and disciplinary actions.
• Payroll support: validate attendance/OT/allowances and share accurate monthly inputs with reconciliation.

2) Statutory Compliance & Labour

• Coordinate PF/ESI/PT and labour law documentation, audits and inspections with consultants/vendors.
• Ensure contractor/vendor compliance (where applicable) and maintain mandatory registers/records.

3) Admin & Facilities

• Run admin services: housekeeping, security, pantry/stationery, repairs & maintenance, utilities and AMCs.
• Manage assets/inventory: tagging, issuance/return, audits, and site/office readiness.

4) Transportation Management (Key Focus)

• Plan and manage employee transportation: routes, rosters, shift-wise deployment, on-time performance.
• Transport vendor management: empanelment, negotiation, SLAs, billing verification, cost control.
• Safety & compliance: driver verification, vehicle fitness/insurance/permits, incident reporting and corrective actions.

5) MIS, Cost Control & Governance

• Publish monthly MIS: headcount, attrition, compliance status, admin/transport costs, utilization, vendor performance.
• Drive process discipline, service improvement and optimization across HR/Admin/Transport.

Key Deliverables / KPIs

• Zero delays in onboarding documentation and HR lifecycle processes.
• Accurate payroll inputs and compliance readiness.
• Transport uptime, on-time performance, and safety adherence.
• Facility readiness and vendor SLA compliance with cost optimization.

Qualifications & Experience

• Graduate / MBA (HR preferred).
• 5–10 years in HR Ops + Admin/Facilities in multi-location/site/project environments.
• Strong exposure to transport operations (route planning, vendor SLAs, billing, safety compliance).
• Strong Excel/MIS, documentation discipline, negotiation and stakeholder management.

Skills & Competencies

• HR operations + site admin maturity; high ownership and execution focus.
• Strong coordination with project teams, vendors and employees.
• Calm escalation handling and problem-solving under timelines.
• Safety mindset aligned to OHSAS practices.