We bring you an exciting career opportunity to build your future in the BPO / KPO and Service sector through a structured training program.
Position: Call Center Executive Trainee
Location:- 2nd Floor above canara Bank, Bari Dariyapur, Jamalpur Munger Bihar- 811214
About the Program:
This is a skill development training program designed to prepare candidates for customer support, tele-calling, and back-office roles. The program focuses on building strong communication skills, call-handling techniques, basic computer knowledge, and interview readiness required to succeed in the BPO and service industry.
Training Duration:
The course duration is 420 hours (53 working days).
Key Learnings During Training:
- Basic spoken English and communication skills
- Inbound and outbound call handling techniques
- Customer interaction and query resolution
- Professional call etiquette and confidence building
- Basics of computer operations
- MS Word usage
- Email writing and handling
- Internet usage and online tools
- Interview preparation and confidence-building skills
Career Opportunities After Training:
Upon successful completion of the course, candidates may get job opportunities in the BPO / KPO and Service sector, including:
- Call centers
- Customer support offices
- BPO companies
- Corporate back-office departments
- Service-based organizations
Job Roles Include:
- Call Center Executive
- Customer Support Executive
- Back Office Executive
- Tele-calling Executive
If you are looking to start your career in the BPO and Customer Service industry, this program offers a strong foundation, job-oriented skills, and excellent growth opportunities. Apply Now!