Regional Sales Executive
Roles and Responsibilities
- Oversee regional sales activities also make the monthly report for his own region, ensuring the achievement of sales targets and business growth.
- Plan and organize client visits for locally and out of station, ensuring alignment with sales strategies.
- Prepare and maintain a detailed travel schedule for client visits and ensure timely follow-ups with clients.
- Prepare and manage the monthly Sales reports required to present to the Sales head to show that it aligns with the set yearly target.
- Effectively manage client grievances by coordinating with the group and ensuring timely resolution.
- Handle customer calls regarding sales inquiries and product queries, providing detailed information and solutions.
- Coordinate sales efforts and ensure timely follow-ups to convert leads into customers.
- Follow up with customers for payment collections and resolve any payment-related issues.
- Contact customers for overdue payments and coordinate with the finance team to ensure collections.
- Address customer suggestions for project planning, ensuring timely execution of the project and meeting customer needs.
- Act as a liaison for unresolved grievances, escalating issues to senior management when necessary.
- Work in close collaboration with the inhouse sales team, warehouse personnel, and the product development team to ensure smooth coordination of sales orders.
- Oversee product training for customers and internal teams, ensuring up-to-date knowledge on the product offerings.
- Collaborate with the sales team to integrate customer feedback into product offerings, ensuring prompt and effective responses to customer input.