Customer Support Associate

Location(s) : Jaipur,

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Job Title - Customer Support Associate

Reliance Retail

Location(s) : Jaipur, Exp : Years Qualification : 12th Pass, Salary : 1.2 - 1.4 Lakhs

Posted On : 14 Jul 2023 | Job Type : Corporate Job | Job ID : 7118 | Function : Customer Care & Back Office

Job Description

About :

Reliance Trends is a leading omnichannel lifestyle retail chain with over 800 retail stores across India. Trends offers stylish, high-quality products across Womenswear, Menswear, Kidswear and fashion accessories through a diversified portfolio of own brands, national and international brands.

Job Title : Customer Support Associate
Qualification: 12th Pass
Experience : Fresher
Location : Rajasthan, Jaipur

Job Responsibilities:

· Serves customers by helping them select products.

· Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.

· Greets and receives customers in a welcoming manner.

· Responds to customers’ questions.

· Directs customers by escorting them to racks and counters.

· Provides outstanding customer service.

· Documents sales by creating or updating customer profile records.

· Manages financial transactions.

· Billing

· Alerts management of potential security issues.

· Assists with inventory, including receiving and stocking merchandise.

· Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

· Replenishment of products

· Display of products.

· Warehouse handling

Company :	Reliance Retail
Type :	Retail
Contact Person :	Sayma Anwar
Email :	sayma.anwar@vispl.net.in
Phone :	9410212377
Website :	www.relianceretail.com
Address :	Mumbai, India

About Company

Reliance Retail is the retail initiative of the group and an epicentre of our consumer facing businesses. It has in a short time forged strong and enduring bonds with millions of consumers by providing them unlimited choice, outstanding value proposition, superior quality and unmatched experience across all its retail stores. Since its inception in 2006, Reliance Retail has grown to cater to millions of customers, and thousands of farmers and vendors. Reliance Retail serves over 5 million customers every week, and has the patronage of more than 50 million customers. Our nationwide network of retail outlets delivers a world-class shopping environment and unmatched customer experience powered by our state-of-the-art technology and seamless supply-chain infrastructure. Reliance Retail has adopted a multi-prong strategy and operates neighbourhood stores, supermarkets, hypermarkets, wholesale cash & carry stores, specialty stores and online stores and has democratized access to all types of products and services across all segments for all Indian consumers. Reliance Retail has achieved the distinction of being the largest retailer in the country. Reliance Retail’s commitment to bettering lives has been embodied in its pursuit to make a difference on social socio-economic issues in India. The initiative has brought large number of farmers and small producers to the forefront of the retail revolution by partnering with them for growth. Deep insight into India’s economic, cultural and consumption diversity drives Reliance Retail’s vision in the retail universe. The operating model is based on customer centricity, while leveraging common centres of excellence in technology, business processes and supply chain. More importantly, it has built a strong and unwavering foundation through its extraordinary people.

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