KEY RESPONSIBILITIES
Review of billing system and updating of the same as per EPM process
Monitoring actual revenue generated vis-à-vis target at District / Microgrid level
Identification of gaps and improvement measures in billing and revenue management process
Setting up Reading Quality Check (RQC) & Bill Quality Check (BQC) process
Bill rectification process including communication cascade to consumers
Digital payment system development & maintenance including complaint resolutions
Generation of fortnight flash report, monthly MIS and Dashboard for Senior Management