Essential Duties and Responsibilities
- Achieving Targets:
- Focus on meeting and exceeding assigned sales targets.
- Monitor and review monthly booking achievements to ensure progress.
- Business Development:
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- Identify and develop new business opportunities.
- Build and maintain strong client relationships to drive growth.
- Customer Engagement:
- Schedule and conduct meetings with customers to secure orders.
- Maintain regular contact with existing customers to ensure satisfaction and identify new opportunities.
- Proactively connect with potential customers to expand the client base.
- Organize technical training sessions for both new and existing customers to enhance product understanding.
- Performance Tracking:
- Monitor progress through regular follow-ups and updates.
- Present target vs. achievement data in weekly meetings to promote accountability and strategic planning.
- Customer Communication:
- Deliver timely, professional, and clear email responses to customer inquiries.
- Sales Improvement Measures:
- Analyse sales data to identify gaps and implement corrective and preventive actions for improvement.
- Team Development:
- Assess skill requirements and provide necessary training for team members.
- Develop and maintain a skill matrix to track team competencies and address gaps effectively.
- Compliance and Documentation:
- Ensure strict adherence to ISO standards and maintain accurate and up-to-date documentation.