Vision India
Name Of the Client Vision India Services Pvt. Ltd.
Job Title Trainer
Click To Apply (Job URL)
Industry Private Limited
Profile Name Teaching/Education/Language Specialist
Payroll Corporate Job
Qualification Graduate,
Trade /Specialization/Branch Graduate
Male / Female candidate Only Male
No. of mandate / requirement expected 1
Fresher / Experienced (If experienced then No. of years ofexp required min-max) 1 Years - 2 Years
Workplace – detailed address A11, Gautam Buddha Nagar, Sector 67, Noida
Hiring in Department / Function Teaching/Education/Language Specialist
Offered JD/Job role

Responsible for providing quality training, Theory and Practical:

Introduction to BPO (Business Process Outsourcing) Industry and Organizational Policies & procedures

Overview of IT-ITeS industry and willing to take up a desk-based job with long hours

Responsible for resolving queries and customer cases over web-chat or email.

Customer handling skills (QRCs & objection handling)

Manage teamwork to meet requirements

Maintain a healthy, safe and secure working environment

Demo CRM training, Deal remotely with customer queries - Domestic)

Good communication, presentation skills, Behavioral, professional and technical skills

Reports, MIS & Documentations

Daily Attendance, Dossier update, Batch Health Report, Mobilization, Placement etc.

Monitoring and keeping proper track and records of lab equipment’s and lab consumables

Technical Knowledge

Should possess knowledge of different type of BPO industries and customer management

Should have ability to manage objections and complaints

Should have knowledge of web-chat or email and CRM software

Should understand the importance of completing work accurately and how to do this

Behavioral Skills

Should have good communication and presentation skills to deliver quality training

Should be able to work independently on his assignment

Should have a strong focus on delivery and results with high energy level

Self-motivated; ability to organize, analysis and meet quality parameters of training

Must have basic knowledge about computer i.e. MS office and Internet

Should have poses skill of planning and organizing work with conflict management

Should be result oriented with having positive attitude

Should be a good team player & Good interpersonal skills

Should be open for traveling & connecting as per business requirement


Open to hire local candidates – (Yes/No) Yes
Open to hire from other state – (Yes/No) Yes
Weekly off
OJT period (Training period/Nesting period) No
Stipend 2.5 - 4 Lakhs
Working hours (shift timings) 9
Is there a provision of OT, if yes pls mention details No
Is Food included No
Incentive (Yes/No) , if Yes How much and what base No - No
Dress code, if any (who will provide dress or any deduction for dress code) No - No
Boarding / Lodging / Meal facility (Yes/NO) if yes pls mention rate in rupees per day No - No
Transportation is provided by company (Yes/NO) if yes pls mention deduction in rupees per day No - No
Mandatory requisite (Bike, driving license etc specify if any or say NA) No
Stipend cycle Monthly
Prefer Institute/College/University No
Prefer Industry No
Prefer Organization/Company No

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