The primary responsibility of the Growth Manager role is to identify opportunities and develop relationships with corporates and Government in the sphere of Manpower Outsourcing, Staffing, Skilling, Training & development as well as Advisory Services. Drive Revenue & Margin growth through new client acquisition through execution of key account strategies and building long term business relationships.
Key Responsibilities / Duties:
1. Revenue & Margins from New client acquisition.
2. Potential client mapping
3. Track and monitor key competitor strategies
4. Identifies and cultivates prospects and/or clients
5. Initiates and follows up on new business opportunities.
6. Leads new business meetings and closes agreements.
7. Leverages the organization’s relationship with existing Corporate and Government accounts for identifying cross sell opportunities.
8. Develops and maintains relationships with HR Heads & Procurement Managers.
9. Responsible for end to end sales: lead generation to closure and post closure relationship management.
10. Responsible for new business development.
Key Performance Indicators
1. % achievement of target revenue & margins from new accounts
2. % revenue & margin from up sell and cross-selling initiatives
3. Average account share across new accounts
4. % customer retention / number of renewals
5. Client satisfaction index
6. Secondary lead generation / referrals courtesy existing key accounts
7. Service bucket expansion across accounts
Work Experience / Knowledge:
- Between 7 to 10 years of professional experience in Institutional Sales preferably across service industry.
- Relevant experience in Staffing / Education / training & Development is preferred.
- Revenue & Margin focus. Entrepreneurial mindset.
- Superior written & verbal communication. Ability to create presentation & product decks for client interaction.
- Must have demonstrated ability to create sales/relationship opportunities with clients, prospects and consultants in assigned service segments with closure.
- Ability to work well with a variety of people at all levels of the organization
- Demonstrated ability to close business
Compensation commensurate with experience and demonstrated track record