Quality Engineer
Experienced: 2 to 6 years.
Location – Bangalore, Jigani
CTC – up to 7 LPA
Qualification: Diploma/BE in Mechanical/Electrical
Manufacturing Quality
· Good knowledge in Mechanical/Electrical Assemblies
· Assess most capability analyses and understand the needed capabilities to meet quality/customer needs Develop and implement functional acceptance tests (FAT) based on customer requirements
· Assure the Implementation of proper risk mitigation methods (Poke-yoke, Jidoka, SPC*, etc...) for all customer complaints
· Visit the lines whenever there are customer complaints, understand issues; coordinate with the concerned departments to take corrective action.
· Monitor quality cost /Product & Process performances on a monthly basis and ensure within limits.
· Parodically conduct the audit in the manufacturing line to assure the Product Quality
· Effectively involves required stakeholders and proactively
· Communicates the status of issue resolution effectively
Quality System and Continuous Improvement
· Able to do the internal audit and lead action closure of Non-Conformance
· Able to lead complex Continuous Improvement projects
· (8D, Kaizen, lean 6 Sigma etc.) either after achieving the required
· competency or certification and coach others
· Delivers often multiple improvements in waste, variation & defects through a process-driven approach, makings decisions based on data using statistical analysis where appropriate & focusing on the Customer impact whether internal or external
· Has a Green Belt level of Lean 6 Sigma knowledge?
· Knowledge in Schneider Production System
Customer experience
· Has basic understanding of the different Customers and their performance drivers in own area
· Understands how Schneider measures Customer Experience Performance
· Knows the delighting points and the hot points of the Customers in own area
· Able to implement and report Customer Experience & Quality indicators/dashboards in own area
· Able to examine data to detect what to improve in Customer Experience & Quality
· Integrates information from diverse sources in order to completely understand an issue
· Determines available solutions and studies the strengths and weakness of each before building action plans
· Determines whether the issue has a previously documented resolution, or if it is a new situation requiring creativity and innovation
· Ability to communicate efficiently by listening and sharing information with internal and external customers.