Job purpose:
The role holder is responsible to create, operate and manage the catering support services for the skilling vertical as well as our offices across the country. S/he would be accountable for ensuring the availability of a world-class and food safety standard compliant kitchen, staff, and mess infrastructure including ensuring the delivery of the food/meals for the on-site requirements. The success of this role would be to continuously evaluate the vendors, supply chain, staff requirements, and delivery at all times.
Key Resonsibites:
- Commercially viable catering services blueprint
- Define standards of service delivery and quality
- Compliance with licensing and statutory requirements
- Assess and evaluate each location's requirement specifically and ensure that the outsourcing is commercially feasible.
- Ensure training and certification of all employees in the operational team
- Negotiate supplier arrangements for food and beverage products
- Ensure that customers are satisfied with food and service
- Explore opportunities for commercial arrangements with other clients and customers leading to higher revenue for expansion.
- Ensure automation of the service delivery through the app.